ORDERING

DELIVERY & RETURNS

OUR POLICIES

FREQUENTLY ASKED QUESTIONS

Ordering & Payment

We accept the following modes of payment:

Cash on Delivery: after receiving the item(s), customer will pay and receive directly his invoice.
Online payment: by Mada Debit Cards, Visa and MasterCard Credit Cards, only for the cards issued by Banks located in Saudi Arabia through internet payment gateway service provider.
Bank Transfers: a list of local bank accounts will be listed so customer will select his/her convenient one.

Check that all the details you have entered at checkout are correct, including your billing address. If it is still refused, please contact your card issuer to check any issue with your card.

Our site is fully encrypted ,we take online security seriously and take every measure to ensure your details are safe at all times while you shop with us.

Delivery

Once the purchase is confirmed, in other terms, when you provide us with all our requested communication materials, your order will be delivered to your doorstep within a maximum of 5-7 working days. The courier company will call you to arrange the delivery time so please respond to such calls for not to cause any delay in your order delivery. Also, please make sure you are available at the agreed time and location.

We offer FREE delivery in Saudia Arabia orders over 199 SAR. Orders under 199 SAR will be charged at 85SAR.
You can also review the BaByliss Privacy Policy here

We only deliver to the Saudia Arabia from babyliss.sa Deliveries in other markets may be available through local sites – please check if your country has a site through the country selector at the top of the page.

Returns

Please see our Returns policy

Within (15) days from the date of your order, you can request a “Return Material Pre-Authorization” to return the product(s) to babyliss.sa

Once we have received the item into our warehouse, we aim to process a refund onto the original payment card within two weeks..

 

Shipping fees (& bank fees in case order was paid by credit card) will be deducted from the amount. These fees will be waived if the item was not as advertised, defective or not functioning well.